Frequently Asked Questions
Orders and Deliveries
Can I use with my AirPods Pro?
Yes, the Rapid TRIO works with AirPods Pro and all generation of AirPods with wireless charging-enabled cases.
Will it charge my Google Pixel earbuds?
If your earbuds support Qi wireless charging, yes.
Will it work for an iPad as well?
No. Wireless chargers aren’t ordinarily designed to charge tablets. The Rapid TRIO is designed to wirelessly charge your smartphone, smartwatch, earbuds, and a second phone.
Return
What is your return/exchange policy?
Refer to our detailed Return & Refund Policy HERE
How do I know if my case is MagSafe?
Check the specifications on your product’s packaging or online. Most MagSafe cases have a visible circular ring on the inside or outside of the case to indicate it in MagSafe compatible.
Contact us
Have a question?
Fill the form and we will get back to you at the earliest!
Email: sales@journeyofficial.com
Phone: +1 510-991-5262
Operating Hours: 9.30 am - 5.30 pm (Central Time)
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